How to Report a Bug on WakandaRides
Learn how to report a technical problem and attach helpful screenshots or videos.
If something in WakandaRides is not working as expected, you can report the problem directly to our support team.
1. Open Help & Support
Go to Help & Support and tap Submit a Ticket.
2. Select the appropriate subject
Choose the subject related to a bug or technical issue.
3. Describe the problem
Tell us:
What you were trying to do
What happened
What you expected to happen
Where in the app or website the issue occurred
4. Add screenshots or a video
You can attach pictures or a video showing the problem.
This can make it much easier for our team to reproduce and understand the issue.
5. Link a booking when relevant
If the bug happened during a specific ride or booking, use Link Booking and select the affected reservation.
6. Submit your report
Review the information and submit your ticket.
Good to know
The more clearly you show what happened, the easier it is for our team to investigate. Screenshots and short videos are especially useful for visual, navigation, or app behaviour issues.